Mumbai, March , 2022
: Union Bank of India today announced receipt of ISO certification for
‘Standardization of Credit Appraisal Process in SARALs/SARAL Lites’
(SARALs – Systematic Appraisal and
Risk Assessment of Loan) – Centralized Processing Centers for MSME loans.
This coveted certification is a proof that the Bank is committed towards making the Banking services, easy,
fast, and hassle-free not only for the individuals but for the small-scale units as well, to boost the MSME
sector. Union Bank of India remains committed to constantly improving the customer services and
processes by leveraging skilled man-power and advanced technology.
Union Bank of India has set up SARAL/ SARAL LITE CENTRES at all its 125 Regional Offices, where all
proposals are considered under Single Window Concept in liaison with the respective Branch to quicken
the decision-making process.
The Certification Agency assessed the quality management system of the Bank and found it to meet the
requirements of ISO 9001:2015 for Standardization of Credit Appraisal Process in SARALs/SARAL Lites and
issued ISO certificate.
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