Mumbai, March 23, 2022: Airtel Payments Bank customers can now buy Smartphone Insurance from ICICI Lombard General Insurance Company on the Airtel Thanks app. With this, Airtel Payments Bank has further strengthened its insurance offering available on its digital platform. Customers can now buy insurance through a fast, paperless, and secure digital process.
With the rise in digital adoption, smart devices, particularly smartphones, have seen a multi-fold increase in demand. The smartphone insurance solution from ICICI Lombard provides financial protection against damage to the phone and its screen resulting from accidents or liquid spills. As part of this smartphone insurance, customers can file up to two claims during the policy period, and it also includes free pickup & delivery, making it a unique offering in the market.
With a monthly premium starting at INR 1299, customers can get an insurance sum that is equivalent to the purchase price of their smartphone. Customers can get this insurance on their own until ten days after purchasing a smartphone priced between INR 10,000 to INR 100,000. After submitting smartphone details, the insurance is automatically issued without a device health check. The connectedness that smartphones enabled during the epidemic will make this device insurance more beneficial to individuals than ever before.
Commenting on the launch, Sanjeev Mantri, Executive Director, ICICI Lombard said,
“There are over 750 million smartphone users currently in India and this number is likely to reach 1 billion by 2026[1] representing a burgeoning opportunity and huge potential for a product like smartphone insurance. We are excited to partner with Airtel Payment Bank to offer a protection plan that will provide customers with additional security in the case of accidental damage or theft to their smartphones and encourage them to opt for such insurance policies.”.”
Ganesh Ananthanarayanan, Chief Operating Officer, Airtel Payments Bank, said, “In today's digital age, a smartphone is our lifeline. From connectivity to photography to banking, smartphones today help us with virtually anything. Its repair cost is typically very high, and thus we need to protect it right from the beginning. We are delighted to partner with ICICI Lombard General Insurance to offer this smartphone insurance.”
Keeping user experience at its core, the company also offers tech-driven solutions such as the ‘IL TakeCare App’ where customers can purchase policies, manage claims, and renew policies seamlessly. Additionally, the company offers its customers the option to buy insurance through different channels at their convenience. Furthermore, it has been committed to deploying the latest technology, including Machine Learning, Artificial Intelligence, and Robotics, to facilitate seamless customer service, policy renewals, claim settlements, etc, making it easy for consumers to gain the best-in-class insurance protection conveniently anywhere and anytime.
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