A new ancillary service to help guests reach their destinations ahead of time
National, 22 February 2021: To offer services that empower guests with convenience, flexibility and comfort, AirAsia India today announced the launch of their new ancillary service, ‘FlyAhead’. With the ‘FlyAhead’ service, guests wishing to take an earlier flight will be able to seamlessly opt for this facility.
The ‘FlyAhead’ service has been launched for a nominal fee of ₹1,500 for guests booked on standard fares and ₹500 for guests booked on Corporate and SME fares. Guests who reach the airport six hours or more prior to their scheduled flight departure, can opt for the FlyAhead service at the AirAsia Airport Counter. Change fees, which are typically ₹3,000 would be waived for all guests opting for the AirAsia FlyAhead service and fare differences typically charged by airlines would also not be applicable.
Speaking about the initiative, Dr. Ankur Garg, Chief Commercial Officer, AirAsia India shared “AirAsia India has consistently developed innovative, future-proof solutions prioritising the ease and comfort of our guests. Led by our core value of being ‘Guest Obsessed,’ our latest offering ‘FlyAhead’ is a new ancillary service which provides guests a flexible and convenient option to reach their destination ahead of schedule. We are pleased to launch this initiative and hope to continue sparking delight and transforming travel experiences.”
About AirAsia India
Headquartered in Bengaluru, India, AirAsia India Limited is a joint venture between Tata Sons Private Limited and AirAsia Investment Limited. AirAsia India commenced operations on 12th June 2014 and flies over 50 direct and 100 connecting routes across India. The airline offers plush leather seats, hot meals and Red Carpet priority services. AirAsia stands firmly on the pillars of its core values - People First, Dare to Dream, Be Guest-Obsessed, Make it Happen, One AirAsia, Safety Always, and Sustainability Spirit. AirAsia India has consistently embraced technology to deliver operational efficiency and enhance guest experiences, offering fast bookings, fab value and fantastic deals on its award-winning mobile apps and website airasia.co.in, delivering seamless support with an advanced AI-powered multilingual chatbot Tia.
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