Home / News

Business

  • 0

Star Health Launches WhatsApp Services to Provide Easy Policy and Claims Access To Customers

Kochi : With an aim to provide hassle free services to its customers, Star Health and Allied Insurance, India’s first standalone health insurance company, has today, announced the launch of WhatsApp services for its customers.

 

Through the social media application, Star Health customers can avail end-to-end service i.e. from purchase of policy to claims with just a few clicks through WhatsApp. Customers need only send the message, “Hi” from their WhatsApp number to +91 95976 52225, the Star Health WhatsApp service to quickly avail a policy, file a cashless claim or download policy documents at their convenience and with ease.

 

 

The WhatsApp messaging platform’s encryption ensure information received and shared with the customer remains secure and confidential.

 

The company's presence on WhatsApp is part of its 360 degree support initiative, allowing its customers to interact with it via multiple channels.

 

Speaking about the newly launched 360 degree service initiative on the digital platform, Mr. Anand Roy, Managing Director, Star Health and Allied Insurance said, “At Star Health we strive to reinvent our customer’s experience when it comes to insurance-related claims and reimbursements. As customers are constantly evolving, using technology platforms we aim to get closer to them. WhatsApp enjoys humongous popularity and reach in India, hence we believe it is an ideal platform that would not just help us service our customers better but also better our engagement with them. We believe this would enable us to stay connected with our policyholders anytime and anywhere, especially when they need us the most”.

 

In addition to WhatsApp messaging, Star Health customers can continue to reach out to the insurer via the company’s Chat assistant -Twinkle, customer care numbers, agents, official website, branch offices and the Star Power App, thus providing a wholesome solution for all customers to easily avail required services through a channel of their choice. 

 

Previous News

Technology News

MeetSurface Pro8– the most powerful 2-in-1 Surface built for Windows 11

Microsoft today announced that the new Surface Pro 8 will be available in the country from Februa

Hero Electric and Mahindra & Mahindra Announce Strategic Partnership in Electric Mobility

New Delhi and Mumbai: Hero Electric, India’s No.1 EV company and the Mahin

CMR Study reveals Indian consumers continue to prioritize audio quality while purchasing smartphones

Chennai: Over the past year, audio has been increasingly integrated into co

Acer Debuts New Large-Screen Chromebooks for Work, School and Entertainment

New Delhi: Acer today debuted four new Chromebooks that meet a range of cus

Latest Business News

MediaTek Announces Kompanio 1380 for Premium Chromebooks

HSINCHU, Taiwan: MediaTek today announced its new Kompanio™ 1380 chip, which offers a new level of performance and best-in-c

Indus Health Pus data reveals that males are at a higher or an equal risk of developing thyroid conditions as females

Chennai:Indus Health Plus – a pioneer in preventive healthcare has observed thyroid trends based on the hea

Final few luxury penthouse apartments for sale at Anantara The Palm Dubai Residences

UAE-headquartered upscale residential, hospitality and commercial property developer Seven Tides has announced only a few luxurious penthouse apart